Special Guests:
Adam Glasofer, MD, MSHI - LinkedIn
Soundbites, Tacyhons, short takes
AI in Healthcare: Benefits and Challenges
Yeah, I think I talk about this a lot, but like you have these two categories, right? You have AI co-pilots and AI agents that are like the hot things. And scribes, shout out Napolo, are very popular because they are easy, right? Like don't change the workflow that much. It's just passive listening. It's ambient. All right. And then the outcome is distinctly user happiness. So great. And potentially ROI. TBD, but strong signs there. And so the adoption is really easy, and the VC money is flowing to those. And they are, yeah, providers are psyched. I do wonder, to our points earlier, is if the primary value proposition is less pajama time and happier physicians, Is that the outcome that organizations need for the cost of these things?
AI Co-pilots vs. Agents: Benefits and Challenges
Yeah, I think I talk about this a lot, but like you have these two categories, right? You have AI co-pilots and AI agents that are like the hot things. And scribes, shout out Napolo, are very popular because they are easy, right? Like don't change the workflow that much. It's just passive listening. It's ambient. All right. And then the outcome is distinctly user happiness. So great. And potentially ROI. TBD, but strong signs there. And so the adoption is really easy, and the VC money is flowing to those. And they are, yeah, providers are psyched. I do wonder, to our points earlier, is if the primary value proposition is less pajama time and happier physicians, is that the outcome that organizations need for the cost of these things? Whereas AI agents, quite scary in the fullest sense, but have clear ROI. You can potentially scale your organization at fractional costs. You can potentially repurpose jobs and focus on higher acuity problems. While there's significant social and legal and barriers and fear, uncertainty, and doubt ahead of us with the agent side of things, those are much cleaner fits for the things we talked about in terms of clear ROI, something that the value accrues to the organization and not to the end user.
R2-D2 in Healthcare
And a nurse should have the R2-D2 to get all the whatever so that they can be hands-on delivering care. And we will see it sometime. And it's a design challenge. I mean, those organizations that can figure out how to embed it in the care and do it and will win, you know, it's so anyway.
The Future of Robotics and AI in Healthcare
I think robotics are rad and I think it's like a logical, like we've seen, you know, just surgical robotics in the past couple of decades be really useful. And if you start to apply AI and some of the things there too, like you can imagine some like real high tech, cool future outcomes. I personally, like I'm very bullish and optimistic on all this stuff. I'd feel a little, a little hesitancy going under the knife with, you know, an AI robot doing it today. I think that's my trust line. But I think if you start to think ahead to those futures of specialized robotics and, you know, the hardware element on top of this compute layer that AI offers, the flexible compute layer, oh boy, we're going to have some real cool stuff ahead. Well, and having that human in the loop, right? I think we need to talk about a patient clinician, AI agent, like there's another entity in the room now. And so the more that you can lean on that, whether it's guiding your thoughts on a differential diagnosis, which we know, you know, there are studies that clearly show that it can do it more quickly and more reliably than most clinicians. Most clinicians don't like to hear that, but it's true, right? So we need to have kind of the thought process of, okay, we have the patient and the clinician and that third agent, whatever they're doing, whether they're guiding your knife to go here, not here, but you need to do it. We need to lean into that more. And it seems like the organizations that can help to really empower that and can get the organizations on the clinical side to trust that third agent and then implement that all the way across.
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